At GNG, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, utilize, disclose, and protect your information when you visit our website or make purchases from our online store.

1.Information We Collect:

   1.1. Personal Information:

– When you place an order, we collect specific personal information, including your name, shipping and billing addresses, email address, and phone number.

– We may also collect additional details necessary to process payments and fulfill your orders, such as credit card information or alternative payment details.

   1.2. Non-Personal Information:

– During your website visit, we gather non-personal information such as your IP address, browser type, operating system, referral sources, and timestamps. This information aids us in analyzing trends, administering the site, tracking user activity, and gathering demographic data.

2.Use of Information:

  2.1. We utilize the collected information to:

– Process and fulfill your orders, including shipping and delivery.

– Communicate with you regarding order updates, status, and customer service inquiries.

– Enhance our website, products, and services based on your feedback and preferences.

– Send you promotional offers, newsletters, or marketing materials with your consent.

3.Disclosure of Information:

3.1. We may share your information with third parties under the following circumstances:

– To process and fulfill your orders, we may disclose your information to shipping carriers, payment processors, and other service providers involved in order fulfillment.

– If required by law or to protect our legal rights, we may disclose your information to comply with legal obligations, enforce our site policies, or prevent fraudulent, abusive, or unlawful activities.

4.Data Security:

4.1. We implement reasonable security measures to protect your personal information and maintain its confidentiality. For more details on the security measures we implement, please refer to our WordPress security policy. We also comply with applicable laws and regulations regarding data protection and privacy. see more

5.Cookies and Tracking Technology:

We use cookies and tracking technologies to enhance your website experience. They help us analyze traffic, remember preferences, and improve functionality.

– Types: Session, persistent, and third-party cookies are used for analytics and targeted advertising.

– Management: Adjust your browser settings to control or delete cookies, but this may impact certain features.

– Tracking: We may use web beacons and similar technologies to analyze trends and user behavior.

– Consent: By using our site, you consent to our use of cookies and tracking technologies.

Note: While we prioritize security, data transmitted over the internet is not guaranteed to be completely secure.

For any cookie-related inquiries, please contact us.

6. Compliance with Applicable Laws and Regulations:

6.1. We fully comply with relevant data protection and privacy laws and regulations, ensuring that your personal information is handled in accordance with legal requirements.

 7.Your Choices:

   7.1. You have the right to:

– Access, update, or correct your personal information by logging into your account or contacting our customer support team at info@gng.ae.

– Opt out of receiving promotional communications by following the instructions provided in the communication or contacting us directly.

– Request the deletion of your personal information from our systems, subject to legal obligations or legitimate business interests.

8.Third-Party Links:

8.1. Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

9.Policy Updates:

9.1. We reserve the right to update or modify this Privacy Policy at any time. Such changes will take effect immediately upon posting on our website. We encourage you to periodically review this page for any updates.